Hopefully not a sign if things to come but we are now starting to hit our first "frustration" in building a home......COMMUNICATION!! Needless to say we are experiencing ongoing issues with Plantation around their lack of attention to detail and their follow up of tasks.
For example, I phoned the Developer directly this morning to chase up our Covenant approval, given we go overseas in 4 days.....only to be told they haven't received it. When I explained that I sent all the documents to Plantation and they told me they had lodged them 2-3 weeks ago, and that we were going overseas on Sunday, the Covenants Manager sprung into action, called Plantation and spoke to our Pre-Site Administrator's Manager and got the plans in 5 minutes. Usually they have a 2 week turn around but Lend Lease are going to assess it tomorrow for us!!
Needless to say Lend Lease have been bending over backwards for us and Plantation is proving to be quite difficult to deal with...........here's hoping things smooth out once we get to site and get a new Administrator!
Rant over!
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